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Installation Issues

Solutions to Kerno installation issues.

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The agent is not starting

If the Kerno agent is unable to start this might be to due to a specific configuration issue with your environment or machine. Try the following troubleshooting steps:

  • Make sure you VPN is off is you're using one. If you're using a VPN service Kerno will not be able to connect to LLM providers and therefore won't be able to index your codebase and run tests.

  • Restart your IDE and try again.

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The indexing process is failing

If Kerno is failing to index your codebase, try the following troubleshooting steps:

  • Make sure your language stack is supported by Kerno

  • Make sure you don't have multiple projects open inside your IDE

  • Restart your IDE and try again.

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If issues persists please drop us a message us on Slackarrow-up-right, and we’ll gladly help.

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